Product Recommendations
By asking step-by-step questions to understand each customer’s needs, this tool searches for and recommends the most suitable products for them.
- Remain available 24/7
- Reply within seconds
- Run sales on autopilot
Sell Products On-The-Spot,
Across Social Media
Payment Solutions
Retailers can choose whether to accept payment by MCB Juice or by credit card through a checkout link shared to each customer.
Automated Social Media Marketing
Wally uses your product data to build automated marketing posts and promote your brand.
How to upload your products?
Manage your products with google sheets
Managing your products has never been easier. Wally will provide you with an excel file where you can upload or customise your products in real time
- Wally uses your latest products to understand customer queries and provide suggestions within seconds
- If you own an e-commerce website, wally can simply connect to your website to fetch products instead
- Use visuals like images or videos make your products more engaging
How to manage conversations?
Use your personal dashboard to view and manage conversations
Wally will provide you with a personalised dashboard so you can view all ongoing conversations with your AI. Feel free to disable automated responses for a specific user if you feel like jumping in and replying yourself
Social Media Advertising
Trigger automated Facebook and Instagrams posts with Wally.
Stay active on social media without lifting a finger. Wally lets you schedule or trigger posts automatically based on your campaigns, promotions, or customer interactions. From product launches to engagement posts, Wally ensures your brand shows up consistently on Facebook and Instagram — even while you sleep.
- Start creating powerful content, for your next ads
- Let's Communicate with your customers with emotions
- Use visuals like images, videos, or infographics to make your content more engaging
Common Wally Prompts
Engage. Convert. Grow. The future of e-commerce is here
What type of products do you sell?
Wally helps retailers showcase their products through AI-powered conversations. No matter what you sell—fashion, electronics, or groceries—Wally makes it simple for customers to discover, ask, and buy instantly
Do you have any products on sale?
Wally instantly highlights discounts and promotions, making it easy for shoppers to discover products on sale and boosting your chances of faster conversions
Send me some Nike white shoes size 42?
Wally understands precise customer requests—like brand, color, or size—and can guide shoppers to the exact product they want. Whether it’s Nike white shoes in size 42 or asking about preferred colors and styles, Wally makes product discovery effortless
I’d like to buy the shoes
Wally makes purchasing seamless. Once a shopper decides on a product, Wally guides them through the buying process—making checkout simple, fast, and frictionless
Add this product to my wishlist
Wally helps customers save their favorite products with a simple request. By adding items to a wishlist, shoppers can return later to complete their purchase—keeping them engaged and boosting future sales
Show me my wishlist
Wally makes it easy for customers to access their wishlist anytime. With just a request, shoppers can view all saved items—keeping them connected to products they love and more likely to purchase later
Show me more like the green one
Wally understands context and preferences, allowing shoppers to explore similar products with ease. Whether it’s color, style, or brand, Wally suggests relevant alternatives—making product discovery smarter and more personalized
Do you still have it in stock?
Wally provides real-time stock availability, so customers instantly know if a product is still available. This builds trust, reduces frustration, and helps capture sales before shoppers look elsewhere
Is your shop open on Sunday?
Wally answers store-related questions instantly, from opening hours to contact details. Shoppers get the information they need without searching, creating a smoother customer experience
Merci pou ou laide
Wally is fully bilingual and can even understand Creole, making conversations more natural and accessible for everyone
Questions About Wally?
We have Answers!
To get started, simply provide us with the following on our Contact page:
Your phone number (the one you’ll use for WhatsApp).
Your business name (this will be your official display name on WhatsApp).
A list of your products in Excel (so we can load your catalog).
Your chosen payment plan (select the package that fits your needs).
Once we receive these details, we’ll set up your WhatsApp Business account under our platform and activate your AI-powered assistant.
We charge retailers on a monthly or yearly subscription. You get 1 month free with a monthly plan and 2 months free with a yearly plan. You may choose a package that fits your business needs in our Pricing section.
We will provide you with a google sheet template that you should fill with your product data. Each line represents 1 product. The limit on number of products depend on the package you've decided to purchase. For larger scale businesses, we can propose a customised pricing plan based on the number of products uploaded.
Wally can read and reply messages in any languages depending on the package you've purchased. However, all product data like product name, categories and description should be uploaded in English.
The limit on number of messages depend on the package you've decided to purchase. For larger scale businesses, we can propose a customised pricing plan based on the number of conversations with customers.
Wally can send instructions to your customers on how to pay by MCB Juice and ask for a screenshot as proof of payment.
Alternatively, we may set up a stripe account for retailers who wish to accept payment by credit card.
